Have your landing pages reviewed
Underwriters read the actual funnel, not the catalogue. Claims, disclaimers and pricing presentation on live pages decide approval.
Find Payment Providers for Your Supplement Business
Supplement acceptance turns on marketing claims and billing model. A straightforward one-off retail catalogue is a very different case from a free-trial-to-continuity offer.
Payment challenges in Nutraceuticals
- Health and outcome claims are reviewed by acquirers because they carry regulatory and dispute risk in each market you sell to.
- Trial and continuity billing produces elevated chargebacks and is prohibited by many providers outright.
- Refund ratios matter as much as chargebacks when a money-back guarantee is part of the offer.
- Ingredient and market restrictions differ by country, so an approved catalogue in one market can be declined in another.
What to consider when choosing a PSP or acquirer
Be explicit about continuity
If you bill recurring after a trial, show the terms at checkout and in the confirmation email. Hidden continuity is the single biggest cause of account termination here.
Track refunds as a KPI
Report your refund ratio proactively. A high but well-explained refund rate is easier to underwrite than one discovered later.
Segment by market
Match providers to the specific countries you ship to, since ingredient rules and consumer protection vary.
What providers assess in your application
- Product claims
- What your marketing states, and the regulatory framing in each market.
- Billing model
- One-off, subscription, trial-to-continuity or bundled offers.
- Refund policy
- Guarantee terms and your actual refund ratio.
- Dispute metrics
- Chargeback ratio and any monitoring programme history.
- Fulfilment
- Shipping times and delivery lag, which affect dispute exposure.
- Markets
- Destination countries and the ingredients permitted in each.
Provider suitability differs from business to business: two companies in the same industry can receive opposite answers because of licence, market mix, ticket size or dispute history. We do not state that a provider accepts an industry unless that provider has confirmed it, and no one can guarantee approval.
Other industries
iGaming
iGaming acceptance is decided almost entirely by licensing and player geography. Providers that support a Malta or Curaçao licensed operator are rarely the same ones that support a UK or Ontario facing brand.
Forex & CFD
Trading platforms are underwritten on regulatory status and client geography. A regulated brokerage in a recognised jurisdiction has a materially different provider pool than an offshore entity taking retail clients worldwide.
Crypto
Crypto acceptance depends on what the customer receives. On-ramps selling digital assets, custodial exchanges and crypto-adjacent SaaS are underwritten as three different risk profiles.
Find payment providers for your Nutraceuticals business
Add your business essentials once. Your profile is compared against provider criteria, and nothing is sent until you submit your onboarding pack.
Find providers for my businessNothing is shared with a provider until you submit your onboarding pack. Approval is always the provider's decision.